Terms of Service

Last updated: September 6, 2026

These Terms govern your use of the website, services, and software provided by EdgeBridge Technology LLC (“EdgeBridge”, “we”, “us”), a California limited liability company. By purchasing, subscribing, or otherwise using our services, you agree to these Terms on behalf of yourself and any organisation you represent.

What we provide

We offer three broad categories of service:

  • Consulting and advisory — fixed-scope packages and monthly retainers covering strategy, architecture, and technical guidance.
  • Custom development — software built to an agreed specification and delivered against milestones.
  • Licensed software and AI agents — subscription access to hosted products, subject to the seat and usage limits of the plan you select.

Larger engagements are typically governed by a separate signed agreement or statement of work. Where such an agreement conflicts with these Terms, that agreement controls.

Fees and payment

Prices are shown in US dollars and exclude sales tax, which is calculated at checkout based on your billing address where we are registered to collect it. Payments are processed by Stripe; by purchasing, you also accept Stripe’s terms. One-time fees are charged in full at checkout. Subscriptions and retainers are billed monthly in advance and renew automatically until cancelled.

Cancellations and refunds

  • Subscriptions and retainers. You may cancel at any time from your account’s billing portal, or by emailing us. Cancellation takes effect at the end of the current billing period; you keep access until then. We do not pro-rate partial months.
  • Fixed-price packages. If we have not begun work, you may request a full refund within 7 days of purchase. Once work has started, we will refund any portion of the fee that corresponds to work not yet performed.
  • Custom development. Milestones that have been delivered and accepted are non-refundable. Unstarted milestones may be cancelled without charge.
  • Errors. If you are charged in error, or a service fails materially and we cannot remedy it, contact us and we will make it right.

To request a cancellation or refund, email info@edgebridgetech.com from the address associated with the purchase. We respond within one business day.

Your responsibilities

  • Keep account credentials secure; you are responsible for activity under your account.
  • Provide accurate billing information, and the access and information we reasonably need to deliver the service.
  • Do not use our services for unlawful purposes, to infringe another party’s rights, to generate harmful or deceptive content, or to attempt to circumvent usage limits or security controls.
  • Do not resell, sublicense, or redistribute licensed software without our written permission.

Intellectual property

We retain ownership of our pre-existing materials, tooling, and any software we license to you; your subscription grants a non-exclusive, non-transferable right to use it for the term of the plan. For custom development, ownership of the deliverables specific to your engagement transfers to you once that engagement is paid in full, excluding our pre-existing components, which you may continue to use under the licence described here. You retain ownership of the data and content you supply.

Confidentiality

Each party will protect the other’s non-public information with at least the care it applies to its own, and will use it only to perform under these Terms.

Service availability

We aim for high availability but do not guarantee uninterrupted service unless a signed agreement specifies a service level. We may modify or discontinue features with reasonable notice to active subscribers.

Disclaimer and limitation of liability

Except as expressly stated, services are provided “as is” without warranties of any kind, to the fullest extent permitted by law. Outputs of AI features may be inaccurate and should be reviewed by a qualified person before you rely on them; they are not legal, financial, or professional advice.

To the extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, or lost profits. Our total liability arising out of or relating to these Terms will not exceed the amounts you paid us in the twelve months preceding the event giving rise to the claim.

Termination

You may stop using the services at any time. We may suspend or terminate access for material breach of these Terms, non-payment, or unlawful use, generally after notice and an opportunity to cure. Provisions that by their nature should survive termination will do so.

Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The exclusive venue for any dispute is the state or federal courts located in California, and each party consents to that jurisdiction.

Changes

We may update these Terms; the date above reflects the current version. Material changes affecting active subscribers will be sent by email before they take effect.

Contact us

EdgeBridge Technology LLC
4207 Elverta Rd STE 111, Antelope, CA 95843, United States
Email: info@edgebridgetech.com
Phone: (530) 376-3432