Ops Copilot
Automate repetitive internal ops. Runs approved actions across your stack with logs your team can review.
Give ops a junior analyst who only runs playbooks you've approved.
The problem
Operations teams live in Slack threads and spreadsheets — checking shipment status, nudging vendors, scheduling standups, pulling status from three tools. Nothing is hard; everything is repetitive and error-prone when done manually at scale.
Why teams choose Ops Copilot
Ops Copilot executes approved playbooks across your stack: send the vendor reminder, hold the standup slot, look up the tracking number, draft the weekly status email. Every action is logged with inputs and outputs so managers can review what ran and why.
Unlike a generic chatbot, Copilot only calls tools you've whitelisted. Sensitive actions can require human approval before execution. Teams use it as a force multiplier for the coordinator who currently copy-pastes between five tabs.
Business outcomes
- •10–20 hours/week returned to ops coordinators on typical deployments
- •Zero shadow IT — all automations visible in audit log
- •Faster vendor follow-ups and internal status cycles
- •Playbooks your team can update without redeploying code
Ideal for
Logistics firms, field-service companies, and internal ops teams (20–200 people) with recurring cross-tool workflows and a culture of documented procedures.
How it works
We start with discovery to confirm fit, then provision your workspace, configure the template for your tier, and hand off access through the EdgeBridge client portal or licensed API. Custom builds follow a scoped milestone plan; licensed deployments can expand seats or move to enterprise as you scale.
Human oversight
Every automation ships with a clear off-switch and a human review path. Sensitive actions can be gated behind approval. Every action is written to an audit trail your team can inspect and export.
Security & data
Deployed on the cloud or private environment you specify, with per-license isolation. API keys are hashed and stored once. Chat logs are redacted by default. Your data is never used to train shared models. Enterprise plans include a signed DPA and can pin data residency.
Common questions
- What is Ops Copilot?
- Ops Copilot is an EdgeBridge AI agent built for operations & logistics. Automate repetitive internal ops. Runs approved actions across your stack with logs your team can review. It is deployed into the cloud account you already run, hands off to a person when confidence is low, and records an audit trail of every automated decision.
- What problem does Ops Copilot solve?
- Operations teams live in Slack threads and spreadsheets — checking shipment status, nudging vendors, scheduling standups, pulling status from three tools. Nothing is hard; everything is repetitive and error-prone when done manually at scale.
- What results does Ops Copilot deliver?
- 10–20 hours/week returned to ops coordinators on typical deployments; Zero shadow IT — all automations visible in audit log; Faster vendor follow-ups and internal status cycles; and Playbooks your team can update without redeploying code. Targets are agreed against your own baseline during discovery rather than quoted as generic benchmarks.
- Who is Ops Copilot for?
- Logistics firms, field-service companies, and internal ops teams (20–200 people) with recurring cross-tool workflows and a culture of documented procedures.
- How much does Ops Copilot cost?
- Ops Copilot is quoted after a free 30-minute discovery call, because cost depends on integration surface, data volume, and approval requirements. You receive a fixed scope and price before any work begins.
- Where does Ops Copilot run, and who owns the data?
- EdgeBridge deploys Ops Copilot into your own AWS, Google Cloud, or Azure account, or onto private compute where data residency requires it. Your data never leaves your environment, and you own the configuration, records, and any custom code.
Interactive use case
Try a live workflow with realistic sample data. Production deployments are scoped and licensed to your environment.
Ops Copilot use case
Licensing
Start with a self-serve subscription and trial where available, or request a quote for custom scope. Ops Copilot is available as a per-seat license or enterprise agreement depending on your scale and compliance needs.
Custom build
Tailored to your stack, data, and workflows. Scoped after discovery and delivered as fixed-fee milestones or an ongoing retainer.
- • Your integrations and data sources
- • Custom models or rules where needed
- • Implementation + handover docs
- • Quoted after a discovery call
Per-seat license
License a production-ready workflow for named users. Scale seats as your team grows — pricing aligned to headcount and usage band.
- • Named users with role-based access
- • Standard support and updates
- • Usage caps agreed upfront
- • Add seats without re-implementation
Enterprise license
Organization-wide deployment with security review, SLA, and optional dedicated cloud or data residency.
- • Site or org-wide coverage
- • Signed DPA / BAA where required
- • Dedicated support channel
- • Custom SLA and audit requirements
Plans
Sign in and complete onboarding to start a trial — payment method required but no charge during the trial period.
Starter
Up to 5 seats · 3,000 msgs/mo band
- • 5 seats
- • 3,000 msgs / mo
- • Slack + email hooks
Team
Up to 15 seats · 15,000 msgs/mo band
- • 15 seats
- • 15,000 msgs / mo
- • Tool marketplace